| Please click the appropriate box |
| Branch Appearance |
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| Staff attitude/courteousness |
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| Efficiency of Staff |
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| Product knowledge |
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| Product range |
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| Speed of service |
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| Quality of service |
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| Location/quantity of ATMs |
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| Business Hours |
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| Availability of brochures |
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| Complaint handling |
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| NBAD website appearance |
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| NBAD Online services |
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| Services Offered by Call center |
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| Overall, how satisfied are you with NBAD? |
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| Would you recommend NBAD to others? |
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