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The Bank operates two state of the art academies completely outfitted to serve as training and educational centres. We deliver a world-class program to employees to develop skills and provide opportunities to advance their skills.
The Academy’s aim is to continuously develop the skills of our banking staff
for their own professional journey, and to ensure we can continually meet and exceed the changing needs of our customers in every sector.
We do this by providing support to all employees, identifying and developing talent for the bank and individual's benefit. We assist managers and staff to achieve a successful careers, with annual performance reviews, implementing plans to retain and develop employees, supporting employees as they study for professional, business and banking certifications and qualifications and providing clear career paths and information about what skills, knowledge, and experience are required to progress.
We support our people in managing their performance in different ways
Personal effectiveness skills development programs, including maximising your time, communication and interpersonal skills, presentation skills and career planning workshops to support participants by giving staff skills to actively contribute in career planning with their managers. Encouraging staff to take responsibility for the development of their careers in the way that best suits their individual needs. Our IDEAS program which supports senior leaders in developing a clear and integrated business and personal vision. Project Management Training helps managers understand the use of project management, project life cycle roles and responsibilities for strategic projects.
Our Bank invests in professional development
Line managers and individual learners can ensure a return on their time and investment in resources, enhancing skills, knowledge and performance.
Our Bank invests in professional development. Line managers and individual learners can ensure a return on their time and investment in resources, enhancing skills, knowledge and performance. This includes: on the job learning - coaching with a line manger or other colleagues, working on specific projects to learn new skills and knowledge and shadowing team members. Learning outside of the daily role is delivered through classroom-based courses, which may be offered internally through Academy, externally through the Bank-approved vendors, or via an education and qualifications assistance scheme.