Your card entitles you to special opportunities, services and security features designed to make you feel more welcome, more valued and more secure.
Features and benefits
- Convenient and free access to your cash when you need it, with free withdrawals from any ATM across the UAE*.
You will also be entitled to 4 free international ATM cash withdrawals per month.
(*this waiver does not apply to balance enquiry fees or on declined transaction fees at other Bank ATMs).
- MasterCard Global Services*: A worldwide customer service program that assists you while travelling, 24 hours a day, anywhere and in any language. Services included are:
– Lost and Stolen Reporting Service: If your debit card is lost or stolen, a customer service agent will assist you to ensure your card is cancelled as soon as possible
– Emergency Card Replacement Service: Should you lose your card, you will get a replacement card within one working day, delivered to you virtually anywhere in the world
– Emergency Cash Advance Service: Emergency cash disbursement can be arranged and collected at any one of 250,000 locations worldwide.
The bank reserves the right to modify or terminate this service at any time.
*Partner/service provider terms and conditions apply.
- Complimentary lounge access* (provided by MasterCard):
Simply present your Elite Islamic MasterCard World Debit Card at the lounge reception, step in enjoy and unwind.
*Terms and Conditions apply. For lounges lists and terms and conditions, please visit www.mastercard.com
- World Privilege Access Programs*: A world of exceptional epicurean experiences. Be sure to check your mail, the latest opportunities will be delivered directly to you through our World MasterCard Privileged Access Newsletter.
- Global Concierge*: 24/7 Global Concierge Service*: to access this concierge service, call +44 (0) 203 281 1905. It includes:
– Holiday planning
– Pre-trip and destination information
– Flight bookings
– Hotel reservations
– Car hire bookings
– Events and entertainment bookings
– Restaurant bookings
– Golf course reservations
– Business service arrangements
– Gift and flowers delivery
– Access to legal services
- Travel Convenience*: Wherever you travel, your card will deliver the personalised attention you deserve.
- Auto Rental Gold: Enjoy the benefits of Hertz Gold membership, including car upgrades and special rental privileges, for business and leisure travel, at numerous locations worldwide.
- SPG® Gold Membership:* With one eligible stay at any Starwood property in Asia/Pacific, you will be entitled to complimentary GOLD Preferred Guest® Membership in the Starwood Preferred Guest® Program. Starwood’s hotel chains include more than 1,000 hotels worldwide and 9 brands such as Le Meridien, Sheraton, Four Points, W Hotels, The Luxury Collection, St. Regis and Westin SPG® Gold Preferred membership entitles you to:
– Earn 50% bonus Starpoints; a total of 3 Starpoints® for every eligible US Dollar spent
– Receive a complimentary room upgrade when available at check-in
– Receive a 4pm late checkout, when available. Visit www.spg.com/WorldMasterCardGoldUpgrade and register for this promotion.
*Services are offered and supported by MasterCard.
Note: features and benefit are subject to alteration/cancellation.
- Upon opening your Elite Islamic account you will be automatically entitled to the Elite Islamic MasterCard World Debit Card
- N/A – Card provided as part of the Elite Islamic account package.
Fees & Charges
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