One Platinum MasterCard Debit Card

Access your money and make payments wherever you are

One Platinum MasterCard Debit Card

Peace of mind every time you shop and additional lifestyle benefits


  • Free Purchase Protection cover
  • Earn Stars for every purchase
  • Complimentary airport lounge access in the Middle East

Every time you make a purchase, you’re protected against fraud, theft and accidental damage

Chip & PIN Debit Cards

For those customers who have received new Chip and PIN debit cards, your old cards will be deactivated on 31st May 2017.

Know more about Chip & PIN Debit Cards

Enjoy travel benefits and Stars with every purchase plus more great benefits


  • When you open a One account, you are entitled to receive the One Platinum MasterCard Debit Card.
  • The card is linked to your account and you can spend up to your available account balance when you make purchases.

Fees and charges

Issuing Fee (for primary card) Free
Issuing Fee (for supplementary card) AED 25
Replacement for Lost/ Stolen Card AED 25
International Transaction Fee / Currency Conversion Fee 2%
ATM Cash Withdrawal Fees on ATMs in UAE Free
ATM Cash Withdrawal Fees on non-ATMs in UAE Free*
ATM Cash Withdrawal Fees on GCC Net ATMs AED 6
Balance Enquiry on ATMs in the UAE Free
Balance Enquiry of non-ATMs in the UAE AED 1
Balance Enquiry on GCC Net ATMs AED 3
Declined Transaction on non-branch ATM in the UAE AED 1
Withdrawal on International ATMs AED 15 or 2.5% of withdrawn amount whichever is higher  
Copy of sales slip AED 25
Uncollected Card destroyed by Bank AED 50

(*With effect from 22nd June 2015, 4 Cash withdrawals are free in a month at any Non-branch ATMs in the UAE. Beyond 4 transactions there will be a charge of AED 2 per withdrawal).

For any queries or billing information, simply call our 24-hr Call Centre on 600 52 5500, or walk into any branch. Our Bank reserves the right to change its card pricing at any time.

Discover products to suit you

A range of cards, accounts and exclusive services designed to help you get more for your money

Ways to Apply

Visit a Branch

Talk to our experts about your banking needs

Phone Us

Lines Open 24/7

UAE Helpline

600 52 5500

International Helpline

+971 2 6811511

Email Us

We'll answer your query as soon as possible