All you need to have easy access to your funds and to pay for all your purchases
Take advantage of a range of our exclusive range of benefits.
See the great benefits you get with your card.
- Free Cash withdrawal at any ATMs across UAE.
- VIP airport lounge access across the Middle East. No prior booking is required, simply show your One Pro Platinum Debit Card at the lounge reception.
Your card will give you access to a range of personal and purchase protection benefits to keep you, your money and your purchases safe.
- Enjoy Purchase Protection with all your purchases for up to 90 days from the purchase date.
- Shop safely with Fraud Protection cover, which protects you against card and identity fraud; any unauthorised payments will be reimbursed up to 2 months prior to you reporting the activity.
- For added security when you make transactions online, we’ll send you a One Time Password (OTP) before we authorise your transaction.
- Plus, each time your card is used, we’ll send you an SMS alert to let you know, so you can keep track of your card use and spending.
Rewards and offers
Earn 0.50 NBAD Stars for every Dirham you spend, then redeem your rewards for travel and lifestyle benefits.
- Redeem your NBAD Stars for Etihad Guest Miles, Skywards Miles from Emirates, or to book tickets on any airline through our NBAD Stars Travel Portal.
Click here for more information.
- NBAD Stars can also be redeemed for the NBAD Stars Card, which is accepted as a payment method wherever you see the Visa sign.
- Enjoy special offers and discounts at selected premium retailers, restaurants and lifestyle venues in the UAE.
- When you open a NBAD One Pro account, you are entitled to receive the NBAD One Pro Platinum Debit Card.
- The card is linked to your account and you can spend up to the available account balance at the time of transaction.
Fees and charges
|Issuing Fee (for primary card)||Free|
|Issuing Fee (for supplementary card)||AED 25
|Replacement for Lost/ Stolen Card||AED 25
|International Transaction Fee / Currency Conversion Fee||2%|
|ATM Cash Withdrawal Fees on NBAD ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on non-NBAD ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on GCC Net ATMs||AED 6
|Balance Enquiry on NBAD ATMs in the UAE||Free|
|Balance Enquiry of non-NBAD ATMs in the UAE||AED 1|
|Balance Enquiry on GCC Net ATMs||AED 3|
|Declined Transaction on non-NBAD ATM in the UAE||AED 1
|Withdrawal on International ATMs||AED 15 or 2.5% of withdrawn amount whichever is higher|
|Copy of sales slip||AED 25
|Uncollected Card destroyed by Bank||AED 50|
For any queries or billing information, simply call out 24-hr Call Centre on 800 2211, or walk into any NBAD branch. NBAD reserves the right to change its card pricing at any time.
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