MasterCard Platinum Debit Card

The easy way to access your funds and pay for your purchases

MasterCard Platinum Debit Card

So much more than a debit card


  • Free Purchase Protection cover
  • SMS alerts each time your card is used
  • Complimentary airport lounge access across the Middle East

The MasterCard Platinum Debit Card comes with a range of added benefits that let you shop safely

Chip & PIN Debit Cards

For those customers who have received new Chip and PIN debit cards, your old cards will be deactivated on 31st May 2017.

Know more about Chip & PIN Debit Cards

When you travel, your MasterCard Platinum Debit Card is your key to complimentary lounge access across the Middle East and much more.


  • When you open a Personal account, you are entitled to receive the Platinum MasterCard Debit Card.
  • The card is linked to the account and customers can spend up to the account balance at the time of transaction.
  • For security purposes, the daily usage for purchases and cash withdrawals is limited to AED 20,000 for purchases and AED 10,000 for cash withdrawals.

Fees and charges

Issuing Fee (for primary card) Free
Issuing Fee (for supplementary card) Free
Replacement for Lost/ Stolen Card AED 25
International Transaction Fee / Currency Conversion Fee 2%
ATM Cash Withdrawal Fees on our branch ATMs in UAE Free
ATM Cash Withdrawal Fees on non-Branch ATMs in UAE AED 2
ATM Cash Withdrawal Fees on GCC Net ATMs AED 6
Balance Enquiry on OurATMs in the UAE Free
Balance Enquiry of non-branch ATMs in the UAE AED 1
Balance Enquiry on GCC Net ATMs AED 3
Declined Transaction on non-branch ATM in the UAE AED 1
Withdrawal on International ATMs AED 15 or 2.5% of withdrawn amount whichever is higher *
Copy of sales slip AED 25
Uncollected Card destroyed by Bank AED 50

For any queries or billing information, simply call out 24-hr Call Centre on 600 56 6223, or walk into any of our branch. Our Bank reserves the right to change its card pricing at any time.

Discover products to suit you

View our wide range of credit cards, accounts and exclusive services designed to help you get more for your money

Ways to Apply

Visit a Branch

Talk to our experts about your banking needs

Phone Us

Lines Open 24/7

UAE Helpline

600 56 6223

International Helpline

+971 2 635 8001

Email Us

We'll answer your query as soon as possible