All you need to have easy access to your funds and to pay for all your purchases
The One Pro Platinum MasterCard Debit Card is no longer issued by the bank and any information shown here is for existing customers only
Take advantage of a range of our exclusive range of benefits
See the great benefits you get with your card.
- Free Cash withdrawal at any ATMs across UAE.
- VIP airport lounge access across the Middle East. No prior booking is required, simply show your One Pro Platinum Debit Card at the lounge reception.
Your card will give you access to a range of personal and purchase protection benefits to keep you, your money and your purchases safe.
- Enjoy Purchase Protection with all your purchases for up to 90 days from the purchase date.
- For added security when you make transactions online, we’ll send you a One Time Password (OTP) before we authorise your transaction.
- Plus, each time your card is used, we’ll send you an SMS alert to let you know, so you can keep track of your card use and spending.
Rewards and Offers
Earn 0.5 Stars for every AED 2 you spend, then redeem your rewards for travel and lifestyle benefits.
- Redeem your Stars for Etihad Guest Miles, Skywards Miles from Emirates, or to book tickets on any airline through our Stars Travel Portal.
- Stars can also be redeemed for the Stars Card, which is accepted as a payment method wherever you see the Visa sign.
- Enjoy special offers and discounts at selected premium retailers, restaurants and lifestyle venues in the UAE.
- When you open a One Pro account, you are entitled to receive the One Pro Platinum Debit Card.
- The card is linked to your account and you can spend up to the available account balance at the time of transaction.
Fees and charges
|Issuing Fee (for primary card)||Free|
|Issuing Fee (for supplementary card)||AED 25
|Replacement for Lost/ Stolen Card||AED 25
|International Transaction Fee / Currency Conversion Fee||2%|
|ATM Cash Withdrawal Fees on our ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on other Bank ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on GCC Net ATMs||AED 6
|Balance Enquiry on our ATMs in the UAE||Free|
|Balance Enquiry of other Bank ATMs in the UAE||AED 1|
|Balance Enquiry on GCC Net ATMs||AED 3|
|Declined Transaction on other Bank ATM in the UAE||AED 1
|Withdrawal on International ATMs||AED 15 or 2.5% of withdrawn amount whichever is higher|
|Copy of sales slip||AED 25
|Uncollected Card destroyed by Bank||AED 50|
For any queries or billing information, simply call out 24-hr Call Centre on 600 56 6223, or walk into any of our branch. The Bank reserves the right to change its card pricing at any time.
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