Live life and travel in style with exclusive concierge and airport lounge access
The Real Madrid Platinum MasterCard Debit Card is no longer issued by the bank and any information shown here is for existing customers only
Hala Real Madrid! Feel like a football star and take advantage of a range of exclusive partnership offers and earn Stars every time you shop.
Access your money and pay conveniently with your card in the UAE and around the world.
- Cash withdrawal at any ATMs displaying UAE/GCC Switch logos throughout GCC and at ATMs worldwide displaying MasterCard/ Cirrus logos.
- VIP airport lounge access across the Middle East. No prior booking is required, simply show your Real Madrid Platinum Debit Card at the lounge reception.
Your card will give you access to a range of personal and purchase protection benefits to keep you, your money and your purchases safe.
- Enjoy Purchase Protection with all your purchases for up to 90 days from the purchase date.
- For added security when you make transactions online, we’ll send you a One Time Password (OTP) before we authorise your transaction.
- Plus, each time your card is used, we’ll send you an SMS alert to let you know, so you can keep track of your card use and spending.
Rewards and offers
Earn 0.5 Stars for every AED 2 spent, then redeem your Stars for a world of travel and lifestyle benefits.
- Redeem your Stars for Etihad Guest Miles, Skywards Miles from Emirates, or to book tickets on any airline through our Stars Travel Portal
- Stars can also be redeemed for the Stars Card, which is accepted as a payment method wherever you see the Visa sign
- Enjoy special offers and discounts at selected premium retailers, restaurants and lifestyle venues in the UAE
- When you open a Real Madrid Account, you’re entitled to receive the Real Madrid Platinum MasterCard Debit Card.
- The card will be automatically linked to the account and you can spend up to the available account balance at the time of transaction.
- For security purposes, the daily usage for purchases and cash withdrawals is limited to AED 20,000 for purchases and AED 10,000 for cash withdrawals. However should you wish to amend, please contact your account holding branch.
Fees and charges
|Issuing Fee (for primary card)||Free|
|Issuing Fee (for supplementary card)||Free|
|International Transaction Fee / Currency Conversion Fee||AED 25
|International Transaction Fee / Currency Conversion Fee||2%|
|ATM Cash Withdrawal Fees on our ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on other banks' ATMs in UAE||AED 2|
|ATM Cash Withdrawal Fees on GCC Net ATMs||AED 6|
|Balance Enquiry on our ATMs in the UAE||Free|
|Balance Enquiry of other banks' ATMs in the UAE||AED 1|
|Balance Enquiry on GCC Net ATMs||AED 3|
|Declined Transaction on other banks' ATM in the UAE||AED 1|
|Withdrawal on International ATMs||AED 15 or 2.5% of withdrawn amount whichever is higher *|
|Copy of sales slip||AED 25|
|Uncollected Card destroyed by Bank||AED 50|
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