Travel like a football star with complimentary concierge service, lounge access and more.
The Real Madrid World Elite MasterCard Debit Card is no longer issued by the bank and any information shown here is for existing customers only
Take advantage of a range of exclusive partnership offers, and earn Stars every time you shop
See the great benefits you get with your card.
- Access to Airport Lounges* across the Middle East
- Enjoy special privileges and discounts of up to 15% at luxury serviced apartments*
- Get complimentary hotel nights with Starwood Hotels and Resorts*
- Enjoy the comfort of Global Hotel Alliance DISCOVERY Black membership* across more than 550 hotels
- Get priority check-in, lounge access, and much more across Qatar Airways and the oneworld® airline alliance*
- Faster returns, discounts and class upgrades with Hertz Gold Plus Rewards®*
- Get a discount on a fast track travel visa* service
- Receive preferred amenities at over 1,300 of the finest hotel and resort properties around the world
- Book your holiday through Cleartrip* and travel for less
- Enjoy 20% discounts on Careem* rides when you book your personal chauffeur
Your card will give you access to a range of personal and purchase protection benefits to keep you, your money and your purchases safe.
- Complimentary Travel Accident Insurance* cover up to USD 500,000 is just one of the benefits designed to protect you when you use the Real Madrid World Elite card to purchase your tickets.
- Benefit from Rental Vehicle Collision and Loss Damage Waiver of up to USD 50,000. Click here for more details.
- 24/7 Global Emergency Services including card replacement and cash disbursements. To access expert assistance, call toll free 800-0444-8837 (within UAE) or +1-312-843-5357 (outside UAE).
- For added security when you make transactions online, we’ll send you a One Time Password (OTP) before we authorise your transaction.
- Plus, each time your card is used, we’ll send you an SMS alert to let you know, so you can keep track of your card use and spending.
Rewards and offers
Earn 0.75 Stars for every AED 2 spent in UAE and 1.5 Stars for every AED 2 spent abroad, then redeem your Stars for a world of travel and lifestyle benefits.
- Redeem your Stars for Etihad Guest Miles, Skywards Miles from Emirates, or to book tickets on any airline through our Stars Travel Portal
- Stars can also be redeemed for the Stars Card, which is accepted as a payment method wherever you see the Visa sign
- Get personalised concierge assistance, whenever you need it
- Enhance your shopping experience with discounts on your purchases and personal shopper services
- Exclusive Spa offers* across selected Fairmont, Raffles, and Swissotels properties
- Enjoy special offers and discounts at selected premium retailers, restaurants and lifestyle venues in the UAE
- Indulge and experience exclusive lifestyle rewards through our Real Madrid World Elite MasterCard Debit Card
- When you open a Real Madrid Elite Gold Current Account, you are automatically entitled to receive the Real Madrid World Elite MasterCard Debit Card. The card will be linked to your account and you can spend up to your available account balance when you make a purchase.
Fees and charges
|Issuing Fee (for primary card)||Free|
|Issuing Fee (for supplementary card)||Free|
|Replacement for Lost/ Stolen Card||Free|
|International Transaction Fee / Currency Conversion Fee||2%|
|ATM Cash Withdrawal Fees on our ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on other Banks' ATMs in UAE||Free|
|ATM Cash Withdrawal Fees on GCC Net ATMs||AED 6 + 2% of transaction amount as FX charges
|Balance Enquiry on our ATMs in the UAE||Free|
|Balance Enquiry on other Banks' ATMs in the UAE||AED 1
|Balance Enquiry on GCC Net ATMs||AED 3
|Declined Transaction on other Banks' ATMs in the UAE||AED 1
|Withdrawals at International ATMs||AED 15 or 2.5% of withdrawn amount whichever is higher + 2% of transaction amount as FX charges
|Copy of sales slip||AED 25|
|Uncollected Card destroyed by Bank||AED 50|
*First 4 transactions outside UAE (GCC + International) will be free every month
For any queries or billing information, simply call our 24-hr Call Centre on 800 40000, or walk into any of our branch. The Bank reserves the right to change its card pricing at any time.
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