Egypt – عربي

Our Phone Banking

A range of ways to bank including online and telephone banking and Egypt’s largest network of branches and ATMs

Phone Banking

We are only a phone call away

  • Call us 24/7

    Our call centre agents are ready to assist you all the time . Simply call us on our toll free number 19977.

  • Multiple language services

    Our agents will be happy to assist you in English and Arabic.

  • Services and facilities

    Enquire about our products or loans, find out your balance or request a statement, all from the comfort of your own home.

  • Manage your credit cards

    Access credit card related services and queries, including activating and blocking cards.

  • Card offers

    Learn about the latest credit and debit card offers at popular restaurants and retailers in the UAE and Egypt.

Discover products to suit you

A range of cards, accounts and exclusive services designed to help you get more for your money.

Contact Us

Phone Us
Customer Enquiries

Egypt Helpline


International Helplines

+20 2 19977
+20 2 240 75360

Working Hours

Sunday to Thursday
8:30 am to 3:00 pm

Mall Branches
Saturday to Friday
11:00 am to 8:00 pm

Email Us

We'll answer your query as soon as possible