Egypt – عربي

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Please note that we have updated our website, to include our new brand’s look and feel.
Please continue to enjoy your usual service, and we will notify you if there are any further changes.

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Our Phone Banking

A range of ways to bank including online and telephone banking and Egypt’s largest network of branches and ATMs

Phone Banking

We are only a phone call away

  • Call us 24/7

    Our call centre agents are ready to assist you all the time . Simply call us on our toll free number 19977.

  • Multiple language services

    Our agents will be happy to assist you in English and Arabic.

  • Services and facilities

    Enquire about our products or loans, find out your balance or request a statement, all from the comfort of your own home.

  • Manage your credit cards

    Access credit card related services and queries, including activating and blocking cards.

  • Card offers

    Learn about the latest credit and debit card offers at popular restaurants and retailers in the UAE and Egypt.

Discover products to suit you

A range of cards, accounts and exclusive services designed to help you get more for your money.

Contact Us

Phone Us
Customer Enquiries

Egypt Helpline

19977

International Helplines

+20 2 19977
+20 2 240 75360

Working Hours

Sunday to Thursday
8:30 am to 3:00 pm

Mall Branches
Saturday to Friday
11:00 am to 8:00 pm

Email Us

We'll answer your query as soon as possible