Egypt – عربي

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Please note that we have updated our website, to include our new brand’s look and feel.
Please continue to enjoy your usual service, and we will notify you if there are any further changes.

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Direct Debit

Make life easier with Direct Debit Service

Now you can setup Direct Debits from other bank accounts to ensure the installments of your personal loan, Auto Loan and Real Estate loan on your bank account are paid on time, every time , guaranteed

Benefits:
Direct Debit will enable you to cope with today’s fast pace lifestyle by granting you an easier, more efficient and timely wat to settle your loan installments

  • A convenient way to meet loan commitments on your account in Egypt

  • Payments are made automatically, so payments are never forgotten, plus there is a reduced risk of late payment charges or penalties being incurred

  • Set up payments that complement your own schedule

How to Apply
To apply for the new service, please visit the nearest branch to fill in and sign the required documents

Eligibility

  • Our customers in Egypt who maintain facilities (Personal Loan, Auto Loan, Real Estate Loan)

Required documents

  • Direct Debit Mandate Form
  • Direct Debit subscription Form

Fees and Charges

  • EGP 2 per transaction

Contact Us

Phone Us
Customer Enquiries

Egypt Helpline

19977

International Helplines

+20 2 19977
+20 2 240 75360

Working Hours

Sunday to Thursday
8:30 am to 3:00 pm

Mall Branches
Saturday to Friday
11:00 am to 8:00 pm

Email Us

We'll answer your query as soon as possible