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Global Transaction Banking

Our position in the centre of the region makes us an ideal partner for corporations looking to capitalise on local and international business opportunities

Global Transaction Banking

We are at a significant moment in the fortunes of the global economy.

Our advantageous geographic position at the centre of the region, combined with our award-winning credentials make us an ideal partner for businesses poised to move ahead quickly.

Our integrated cash management expertise, backed by web-based cash and treasury management solutions, will have all your requirements covered, from account information right up to state-of-the-art liquidity management solutions.

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Our implementation philosophy

We have the expertise in transaction banking and highly experienced project managers to deliver high-end solutions that reflect ease of use, speed, efficiency and security. In consultation with you, we optimise the project governance framework by establishing the terms of reference and operating agenda, thereby ensuring that the handover to our Sales and Client Management team is carried out effectively. From then on you are in safe hands.
 

Our implementation proposition

Sales and Client Management

Our Sales and Client Management Team comprises multi-lingual experts who will act as your single point of contact for any cash management queries post- implementation. Integrity, transparency, efficiency and empathy are the core values at the heart of our Global Transaction Banking offering.

Our team will work with you to maximise efficiency in your daily operations. They will:

  • Provide training and transaction advisory services
  • Take full ownership of all your queries, requests and feedback
  • Conduct regular service reviews and client satisfaction surveys
  • Deploy a tracking system to monitor turnaround of your queries
  • Adopt an escalation system which allows critical issues to be fast-tracked

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Kindly note that all the above products and services may not be available in India and those products and services that are offered in India are governed by the Indian regulatory requirements.